Privacy Policy
Last Updated: 21 July 2026
Welcome to MysticcEra (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit https://mysticcera.com, purchase products, enroll in courses, or book our spiritual and wellness services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on your interaction with us, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Date of Birth (if voluntarily provided for spiritual consultations)
- Information voluntarily shared during consultations, readings, or coaching sessions
Order & Service Information
- Product Orders
- Appointment Details
- Course Enrollments
- Consultation History
- Payment Transaction Reference Numbers
- Customer Support Communications
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Website
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver physical products
- Provide consultations, readings, healing sessions, coaching, and online courses
- Respond to customer inquiries
- Schedule appointments
- Send order confirmations and service-related notifications
- Improve our website and customer experience
- Maintain website security
- Comply with legal and regulatory obligations
- Prevent fraud and misuse of our services
3. Payment Information
Payments made through our website are processed by secure third-party payment gateway providers.
MysticcEra does not store your:
- Credit Card Numbers
- Debit Card Numbers
- CVV
- UPI PIN
- Net Banking Passwords
- Banking Credentials
Only limited payment-related information such as transaction reference numbers may be retained for accounting, customer support, and legal compliance.
4. Cookies
Our website uses cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings. However, some features of the website may not function properly.
5. Third-Party Services
We may share limited information with trusted third-party service providers that help us operate our business, including:
- Payment Gateway Providers
- Shipping & Courier Partners
- Website Hosting Providers
- Analytics Services
- Email Service Providers
- Customer Support Platforms
These service providers may access personal information only to perform services on our behalf and are required to protect your information.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Complete transactions
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When no longer required, personal information will be securely deleted or anonymized where reasonably practicable.
8. Your Rights
Subject to applicable law, you may request:
- Access to your personal information
- Correction of inaccurate information
- Update of incomplete information
- Deletion of personal information
- Withdrawal of consent where applicable
To exercise your rights, contact us using the details provided below.
9. Marketing Communications
If you subscribe to our newsletter or promotional communications, we may send updates regarding products, services, offers, workshops, and courses.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
10. Children’s Privacy
Our services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children under 18 years of age. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. International Data Transfers
Some of our service providers may process information outside India. Where such transfers occur, we take reasonable measures to ensure that your information receives an appropriate level of protection in accordance with applicable law.
12. Compliance with Indian Law
MysticcEra processes personal information in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable laws of India.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated “Last Updated” date.
Your continued use of our website after any changes constitutes acceptance of the revised Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
MysticcEra
Website: https://mysticcera.com
Email: info@mysticcera.com
15. Grievance Officer
In accordance with applicable Indian laws, any concerns regarding the processing of personal data may be addressed to our Grievance Officer.
Grievance Officer
MysticcEra
Email: info@mysticcera.com
We will make reasonable efforts to respond to your request within 30 days.
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